Insights

Further insights

In-depth analyses on digital strategy, positioning, websites, visibility, content, data, AI, and transformation.

AI and automation

Why human review remains part of every reliable AI process

Human review is not a sign that an AI process has failed. It is a consciously designed function within the workflow.

Read Insight
AI and automation

What companies need to clarify before AI automation

A technically functioning prototype is not yet a robust business process. Six prerequisites must be clarified before AI automation.

Read Insight
Content and Expertise

From content production to knowledge architecture

A growing content archive can convey the impression of professional depth.

Read Insight
Content and Expertise

Expertise must become digitally discoverable and understandable

Many companies possess considerable expertise.

Read Insight
AI and automation

AI without a knowledge base produces interchangeable results

A language model can formulate a convincing text about a service.

Read Insight
AI and automation

Generative AI first changes the way of working

In February 2023, the most immediate effect of generative AI was not to automate entire companies.

Read Insight
Websites and digital systems

How companies avoid unnecessary dependencies on tools

A digital tool can function brilliantly and still create a business risk.

Read Insight
Visibility and Search

Digital visibility is no longer created in a single place

A company could have a functioning website and good Google rankings in 2022 and still be hardly noticed in crucial digital situations.

Read Insight
AI and automation

Automation does not save unresolved processes

A process that today only functions through experience, verbal communication, and constant exception handling does not automatically become better through automation.

Read Insight
Positioning and Impact

Data protection, trust, and digital impact go together

Data protection is becoming effective not only legally at digital contact points.

Read Insight
Digital Strategy

Digital structures instead of short-term activism

Individual actions create movement. Lasting digital impact only occurs when tasks, responsibilities, and learning are organized in a repeatable manner.

Read Insight
Data and Control

Measurability begins before reporting

A dashboard can make numbers visible.

Read Insight
Thematic orientation

Categorize insights by topic

The eight thematic areas combine basics, in-depth studies, and recommended reading paths.

View topics